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Delivery Information

Delivery service is only available locally, and no overseas delivery is available.

Except on the first ten days of the Lunar New Year and when the typhoon warning signal No. 8 or above or the black rainstorm warning is in effect, we only deliver to certain areas in Hong Kong from Monday to Saturday. We currently do not deliver to remote areas, outlying islands, or buildings without elevator equipment. We reserve the right to refuse delivery at our sole discretion. You agree and accept that you will collect the ordered goods from a third-party shipping service provider, and we will not accept cancellation of orders or refunds to you under any circumstances.

Delivery service coverage

The scope of delivery includes Hong Kong Island, Kowloon, New Territories and designated outlying islands: Discovery Bay, Ma Wan, Tung Chung, Ngong Ping and Tai O; but not applicable to the following outlying islands: Mui Wo, Cheung Chau, Lantau, Tai Wo District , Kam Tin, Shek Pik, Po Lin Monastery and Hong Kong International Airport.

Shipping terms

Local delivery:

☑ Free shipping on purchases over $2,000. Mainly sent to industrial and commercial areas, remote or special areas are discussed separately.

☑ If your purchase not over $2,000, you can add a shipping fee of $200 to arrange delivery!

☑ If there is no elevator to reach the floor, the transportation fee needs to be increased by $100 per floor.


☑ The express delivery requires an additional express delivery fee, which is determined by the weight of the product. The website system will calculate the shipping cost by weight.

☑ The freight of the website system is a reference for estimation and estimation, and the freight is subject to the final express service company's billing.

☑ For express delivery, regardless of the industrial and commercial area or residential area, except for remote or special areas, the express service terms shall prevail.

Note: Some products have special delivery offer, such as special order products, the terms of express delivery are also different, and the details need to be arranged according to individual products.

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